Shipping & Delivery Policy
Welcome gookygoods; We are committed to providing you with the best shopping experience, including a seamless shipping process. Please read our shipping policy to understand how we handle deliveries.
1. Shipping Destinations
We currently ship to worldwide. Delivery to remote or rural areas might take longer than usual.
2. Shipping Rates
Free shipping in all over India.
3. Delivery Timeframes
Standard Shipping: 5-7 business days.
Express Shipping: 1-3 business days.
Please note that delivery times are estimates and may vary due to external factors such as weather conditions, holidays, or unforeseen circumstances.
4. Order Processing Time
Orders are processed within 24-48 hours of receiving the order. Orders placed on weekends or public holidays will be processed on the next business day.
5. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order directly on our website under the "Track Order" section.
6. Changes to Delivery Address
If you need to change your delivery address after placing an order, please contact our customer service team as soon as possible. Changes can only be made before the order has been shipped.
7. Undeliverable Packages
In case a package is returned to us as undeliverable, we will notify you and arrange for a re-shipment or refund, depending on your preference. Additional shipping charges may apply for re-shipment.
8. International Shipping
International shipping cost may vary for different countries.
Express Shipping- 15 days
2-3 weeks
9. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team immediately. We will initiate an investigation and resolve the issue as quickly as possible.
What are the shipping charges?
We offer free shipping on every item purchased through our website.
When will my order arrive?
We aim to dispatch all orders within 48 business hours. The estimated delivery time may vary product to product and can be delivered the next day or maximum in 10 business days from the time of placing the order. The estimated delivery can be checked on the product detail page.
Due to high volume of orders during the sale, there might be a delay of 5-7 days in delivery.
How do I check the estimated delivery date for any product?
Enter your delivery pin code on the product detail page to know the estimated delivery days for it.
How will I know whether my order is confirmed?
Once the order is successfully placed, you will receive the following notifications via email:-
- Email order confirmation
- Text message order confirmation
How can I cancel my order?
You can cancel your order by calling us on +91-7891851009 or email us at - help@gookygoods.com. Order cancellation will only be accepted before the shipment has been dispatched.
Once the order is cancelled, the refund shall be initiated and it should reflect in your account within 48 business hours through the original mode of payment.
Is there any hidden cost?
There are extra duties and local taxes applicable, depending on the custom laws of respective countries. You have to pay it to our shipping partner at the time of delivery. For more information, kindly get in touch with us at help@gookygoods.com.